Solutions For MRPS
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Legal Solutions for Solution Providers / VARs / MSPs
Whether your company is considered a Value Added Reseller (VAR), Managed Service Provider (MSP), Solutions Integrator, Solutions Designer, Certified Partner, outsource provider, or any other term of art in the IT industry, Whitehouse & Cooper understands your legal needs. We have a deep understanding of your industry, and our clients appreciate that we speak the same language.
Although the way you conduct business is unique, your company’s legal needs are likely very similar to other companies in the IT services industry. From working with various IT companies, we have derived a list of legal needs the majority of IT companies need throughout the life of the business.
Let Whitehouse & Cooper help you meet the needs listed below and avoid potential legal issues.
Below is the list of common legal needs that MSPs have:
- Managed services agreements
- Intellectual property licensing
- Data privacy concerns
- Resale agreements
- Outside sales/commission agreements
- Service level agreements
- Cloud computing agreements
- Noncompete agreements
- Non-solicitation agreements
- Employment agreements
- Independent contractor agreements
- E-rate compliance
- Marketing agreements
- Bring your own device (BYOD) policies
- HIPAA/HITECH compliance
- Merger or acquisition documents
- Employee stock options
When you choose Whitehouse & Cooper to help you with one of these items, you don’t have to teach us your business first; our years of experience in the technology industry allows us to start working right away to fulfill your company’s legal needs.
Once your company’s immediate legal needs are satisfied, we can discuss ways to help you earn more trust (and revenue) from your existing clients.
Enhance Service and Reduce Risks to Your Clients
Your clients trust you, so they solicit your advice. For example, our clients report that their customers often ask, “How often should we delete emails?” That question has a two-pronged answer: one that deals with the efficiencies of managing a clean email database, and another that involves the company’s legal requirements. By answering that question for your client, you could enter the realm of unauthorized practice of law.
We’ve developed a process to help your clients answer questions like these. We will work with your client to prepare a data retention policy that addresses their unique legal needs. Through the process, we will seek your input as to the company’s ability to adhere to the policy and whether a tool would help them implement or better manage the policy. This three-way collaboration helps all parties benefit, and we’ve found that mutual clients appreciate that level of transparency.
The same process applies to other key areas, such as bring your own device policies (BYOD), employee social media policies, privacy policies, incident response policies, and other matters involving your client’s data.
We know you never want your client to encounter a data breach, but it happens. Hackers are extremely sophisticated and go to great lengths to exploit sensitive data. If this happens to your client, you want competent legal counsel involved that understands both the law and technologies involved with these attacks. Ramifications from data breaches can last years, and the first few steps the company takes are critical. Let us help your client through those extremely tough times.
We want you to feel comfortable referring your clients to us to receive sound technology law advice. Making the referral can reduce your client’s risks, which reaps various rewards for them and you.
