Some of the largest organizations in the world, with the most advanced security tools and highly qualified security personnel, haven’t been able to stop cybersecurity breaches. As a result, there are two realities that companies need to accept. First, it’s […]
Many of today’s business phone systems have call recording functionality. In fact, this is often a standard feature with voice over IP (VoIP) phone systems, which transmit audio over data networks. Call recording is most commonly used for quality assurance […]
In the previous post, we began to lay out the highlights of the Federal Communications Commission’s recent Declaratory Ruling about the Telephone Consumer Protection Act (TCPA). The most significant change is the broadened definition of an autodialer. However, determinations about […]
In the previous post, we discussed the history of the Telephone Consumer Protection Act (TCPA), which was passed in response to ongoing complaints about telemarketing and calls from debt collectors. The TCPA evolved over the years to prohibit calls and […]
The Telephone Consumer Protection Act (TCPA) was passed in 1991 after years of customer complaints about annoying and often downright harassing phone solicitations, or telemarketing, and calls from debt collectors. The TCPA restricts telemarketing practices and limits the use of […]
Another week, another retailer security breach. CVS, Rite-Aid, Sam’s Club, Walmart Canada and other retailers suspended online photo services because of a suspected cyberattack against a third-party provider. These breaches have become so prevalent that 44 percent of Americans expect […]
Highly sophisticated cyberattacks tend to make headlines, but the reality is that most hackers use simple techniques that have been around for years. According to the Verizon 2015 Data Breach Investigations Report, 99.9 percent of cyberattacks exploited vulnerabilities that had […]
Within the last month, Virginia and Montana became the 18th and 19th states – all since 2013 – to pass legislation that makes it illegal for an employer to require or request a current or prospective employee’s login information for […]
In a previous post, I discussed how the combination of software-focused IT environments and an inability to properly track and manage the use of software has led to widespread usage of unlicensed software. This not only presents an increased security […]
The face of the corporate data center and the perception of IT are changing. Hardware is becoming commoditized and taking a backseat to software. IT has evolved from a collection of equipment that can help reduce costs to a strategic […]
